Service incident records

A postmortem is a record of a service incident and its causes. No incident report exists in this inventory yet. The absence of a report does not establish an absence of incidents.

Use the template after an incident investigation. Name the report YYYY-MM-DD-short-name.md. Add the date, affected service, status, and report link to this index.

State observed facts and mark unknown causes as Unknown. Link corrective changes to their ADRs or FDRs when applicable. Keep personal data and credentials out of the report.